Frequently Asked Questions
Contact me by email or phone if you would like your paper print hand-signed.
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped. We use USPS, UPS and FedEx.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
|
Cart Totals |
Standard Shipping |
2-Day Shipping |
Overnight Shipping |
International Shipping |
|
$0 - $49.99 |
$5.99 |
$7.99 |
$14.99 |
$11.86 |
|
$50 - $74.99 |
$9.99 |
$11.99 |
$19.99 |
$21.24 |
|
$75 - $99.99 |
$14.99 |
$14.99 |
$23.99 |
$24.99 |
|
$100.00 - $149.99 |
$18.99 |
$21.99 |
$29.99 |
$33.74 |
|
$150 - $199.99 |
$21.99 |
$27.99 |
$34.99 |
$37.49 |
|
$200 - $999.99 |
$49.99 |
$74.99 |
$99.99 |
$62.49 |
|
$1000 + |
$99.99 |
$149.99 |
$199.99 |
$124.99 |
* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight.
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
-Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
-Crate for MetalPrints over 40x60 $20.00 (required)
-Products over 40" long that are shipped flat may require freight shipping, We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Any Freighting Fees may be billed to the fulfillment artist separately after processing your order. Please contact kbova@charter.net for freight fees before the order is placed.
-Shipping Outside of the Continental US, Expedited Shipping, and Special Requests:
**If you reside outside of the continental United States, including Alaska and Hawaii, please contact us at kbova@charter.net or +1-860-230-8828 regarding your shipping preferences. APO shipping is charged full cost and sent via USPS. Requests for shipping outside of the continental United States, other types of shipping and expedited shipping will be charged at full cost. We are not responsible for duties and taxes required for international shipping. Shipping Quotes are available for large orders or orders shipping to international destinations.
Due to the nature of the print process, I CANNOT accept any exchanges or refunds. It will be up to you to be sure that your are selecting and ordering the correct print in the orders section. All transaction fees are non-refundable and if your package arrives damaged, please contact me ASAP at kbova@charter.net
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter [insert link to newsletter sign up] !
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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
